Your Customers Are Online
- Real time Service: No waitinng in line or in queue.
- Personalization: Context help brands deliver much better experiences.
- Meaningful Experiences & omni-channel brand engagement.
Problem For Growth Teams
They have to:
- Invest human resources for mundane tasks.
- Risk dissatisfying customers with delayed responses.
- Miss out on conversion because of bad customer experiences.
The Messaging Opportunity
- Integrated messaging will save time.
- Automating service will free up resources and enhance the customer journey.
- Optimize your digital channels for conversion from conversation
Compile commonly asked questions on social media with ChatLeads F.A.Q builder.
Build meaningful relationships with your subscribers using ChatLeads.
Deliver on context at scale with Facebook Messenger driven campaigns.
Analytics to see the conversational metrics that matter.
ChatLeads In Action
Keep Subscribers Engaged
Create customer lists and target your messages based on location, new customers, past purchases, spending, conversation history, and much more.
Keep the Team Involved
Live Agent Takeover
If unable to provide a satisfactory answer ChatLeads will hand over to a salesperson and once the matter is settled, the bot will automatically take over the conversation, and prompt the user to take a satisfaction survey.
Shadab Mahbub & Malinda Senanayake are delighted to bring to you "Conversion from Conversation" a 10 video series on how to unleash the power of chatbots on Facebook Messenger to drive your messenger marketing efforts.