HOW CHATLEADS WORKS?
Keywords | Artificial Intelligence
AUTOMATICALLY ANSWER CUSTOMER QUESTIONS
ChatLeads answers questions about your products and services. Train your bot to respond to common customer queries, freeing you up to focus on your business. Easily create conversational FAQs and walkthroughs that deepen customer loyalty.
Product Ready Bots | Build Your Own Integrations
CONNECT WITH YOUR OWN E-COMMERCE PLATFORM
Connect your customer servicing efforts to your business bottomline by seamlessly integrating the bot with your e-commerce backend to handle product related queries about inventory, delivery & shipping time. ChatLeads bots enable transactions within the bots themselves with a premium & secure payment processing flow that will synchronize with your e-commerce order management system. Grow a conversational marketing channel with ChatLeads
Broadcasting Campaigns | Marketing Automation
AN AUTOMATED CONCIERGE FOR YOUR STORE
An automated concierge, here to serve your customers with latest updates and promotions. Treat every customer like a VIP. Scale your marketing, sales, and customer support.
Analytics and Campaigns | Targeting And Segmentation
TARGET CUSTOMERS BASED ON DEMOGRAPHICS AND BEHAVIOR
Create customer lists and target your messages based on location, new customers, past purchases, spending, conversation history, and much more.
Live Person Takeover | BOTs Need A Human Touch Too
DON’T LEAVE YOUR CUSTOMERS FRUSTRATED
If unable to provide a satisfactory answer ChatLeads will hand over to a salesperson. Now transfer bot conversations to Live Chat Human Operators with ease. You can trigger the transfer based on “user input” or “business algorithms”. Integrating Chatleads with your bot takes under 10 minutes. Offer professional, multi-departmental backend interface to your BOT.
SEAMLESS CONVERSATIONS – MADE EASY
FEATURES AT A GLANCE
Artificial Intelligence
ChatLeads answers questions about your inventory and schedules test drives.
Live Person Takeovers
If unable to provide a satisfactory answer ChatLeads will hand over to a salesperson.
Connect by Facebook
Contact leads who have previously engaged with Chat Leads on Facebook.
Real-time Reports
Find out how well ChatLeads is doing using analytics reports.
Customized FAQs
Enhance ChatLeads by adding your own FAQs.
Live Response Guide
Sales people receive suggesteed answers for customer questions.
Broadcasting Campaigns
An automated concierge, here to serve your customers with latest updates and promotions.
CRM & LMS Integrations
Give your bot concierge a personality and let it help your customers!