A Short Summary
The ascension of A.I into the nooks and crannies of our mainstream lifestyle can be easily visualized in sci-fi movies. The fourth industrial revolution essentially guarantees the adoption of such technology and cements this prophecy from imagination to near-distant reality.
This white paper takes a broad look in the current customer experience, and the enhancements which can be made in light of the advancements in the space of Natural Language Processing and OTT messaging applications.